Support

Answers to the most common questions during the beta.

How do I open an irealb:// link?

Once Turnaround is installed, tapping or clicking an irealb:// link anywhere (a message, an email, a website) opens Turnaround with that chart loaded. You can also paste a link directly into the app from the add menu.

Turnaround is asking to access data from another app. What is that?

This prompt appears only on the Mac, only if you choose "From the iReal Pro library…" to import your existing charts and playlists. macOS itself shows this prompt because Turnaround is asking to read iReal Pro's app container. The read is read-only and stays on your device; see the privacy policy for details.

I said no by mistake. How do I re-allow it?

1. Open System Settings.
2. Go to Privacy & Security.
3. Scroll to App Management (or search for it in the sidebar's search field).
4. Find Turnaround in the list and turn the toggle on.
5. Try "From the iReal Pro library…" again in the app.

The exact wording of this settings pane can vary a little between macOS versions, but "App Management" under Privacy & Security is the place to look.

I don't have iReal Pro installed. Do I need it?

No. That import option only appears if iReal Pro is installed on the same Mac. Everything else in Turnaround, including opening irealb:// links and using the chart editor, works without it.

Something's not working in the beta. How do I report it?

Send beta feedback, crash reports or general questions to [email protected]. Please include your device model and OS version, and the steps that led to the problem if you can.

Where can I get the app?

The Mac beta is a direct download from the home page. The iPhone/iPad beta is distributed through TestFlight; join from the link on the home page once it is live.